Privacy Policy & Terms of Use

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1. INTRODUCTION

 

NovimedGroup LTD is committed to maintaining your privacy and protecting the personal information you share with us. With respect to the collection, storage and use of your personal data, NovimedGroup complies with the requirements established in the European Union General Data Protection Regulations (GDPR) and enforced starting on May 25, 2018. Our Privacy Policy will be used globally to ensure consistency.

 

Your “personal information and data” is any and all personal details, information and data you send or submit of your own free will. We do not collect or store bank account, credit card or any other financial information or security numbers.

 

We will check our compliance to this Privacy Policy periodically to ensure we adhere to all requirements and to address and rectify non-compliance issues.

 

We will post future changes to our Privacy Policy on our website or notify you of changes via email.

 

2. SCOPE

 

NovidmedGroup will apply this Privacy Policy on a global scale and will use it as a minimum standard for all of its employees and suppliers, including those outside GDPR regions or activities.

 

Each and every NovimedGroup employee must protect any personal data that is collected and stored, and must ensure data is handled appropriately and processed in accordance with this Privacy Policy and its data collection principles. We also expect and verify all NovimedGroup suppliers and vendors to comply with the principles set forth in the Privacy Policy.

 

3. PERSONAL DATA COLLECTION

 

Here’s how we handle your personal information:

 

Personal data is any identifiable information linked to a natural person. NovimedGroup may collect the data directly or we may use a third-party analytics service.

We collect personal data any time you communicate with NovimedGroup. For example, data is collected when you:

 

  • Register with NovimedGroup.

  • Visit our website.

  • Participate in a survey.

  • Interact with our research platforms.

 

This data is used for research purposes only and is entirely legal. Under GDPR regulations, we may legally process your personal information if:

 

  • processing it serves our legitimate interests, and

  • you’ve granted us your consent.

 

Submitting personal information is voluntary and is collected when you share:

 

3.1 Personal details such as your name and contact details when you register to use the interactive parts of our website, participate in our surveys, access our research platforms or update your personal information.

3.2 Personal data including sensitive information relating to your health and socio-demographics about yourself or on behalf of a third party when you participate in surveys, questionnaires, interviews, polls or other interactive parts of our website.

3.3 Personal information via email or letter correspondence.

3.4 Personal data with other secure recruiters and databases.

 

 

4. PERSONAL DATA USE

 

Here’s how we use your personal data:

 

NovimedGroup LTD undertakes all kinds of qualitative and quantitative market research activities in the healthcare sector. We do not have access to your medical or health records, nor do we recruit for, nor directly conduct, clinical trials. We do not sell our database of personal information to others for promotional activities nor for direct marketing. We only publish survey information or data, or make it available to clients who commission research, reports or other information from us, but only in an aggregated, anonymous and non-personal form.

 

We only collect data directly from individuals. We do not track, combine data sets, nor infer by using algorithms to analyze sets of data.

 

NovimedGroup will not share your personal data with any third party without your consent. If a research activity requires your personal data to be shared with a third party, for example, in the case of a qualitative research activity, we will seek your consent. Demographics or postcode data will only be used for statistical analysis, and only for market research purposes, never for marketing or promotional activities.

 

NovimedGroup will retain your personal data no longer than necessary to fulfill the purpose for which we collected it, including to satisfy any pharmacovigilance requirements as far as adverse events reporting is required.

 

To achieve our objectives, our staff will need to store, process, reproduce, collate, adapt, use, analyze and modify the personal information and data you submit to us and take any other steps (with personal information and data that remains identifiable) to do the following:

4.1 To meet the specific requirements of any research, survey, poll or other interactive activity you participate in, and any such activity which we carry out in the future, using data you have previously submitted to us.

4.2 To carry out profiling statistical analysis, market research and testing (whether or not for the purposes set out in the previous paragraph).

4.3 To meet the specific requirements of any other activity we carry out from time to time.

4.4 To retain that personal information and data on our database for use in relation to future activities of the type described in the first paragraph of this section.

4.5 To put that personal information and data into non-personal form for us to make available to others or to publish or disseminate in any form.

4.6 We will also need to store your personal information and data in a personalized form to do the following (by email to the email address or by mail to the mailing address that you have registered with us from time to time):

4.6.1 Send you the results of the surveys, polls and questionnaires in which you have participated.

4.6.2 Invite you to participate in our surveys and other research activities.

4.6.3 Respond to any requests for information from you.

4.6.4 Notify you occasionally about important changes or developments to this site and our research platforms.

4.6.5 Request your permission to use your personal information for a purpose that was not explained to you when your personal information was first collected.

4.6.6 Record the points earned on your account.

4.6.7 Validate your profile information or check the consistency and validity of your survey answers.

4.6.8 Notify you of the points you have earned.

4.6.9 Manage the incentives program and send you checks or any rewards payable to you via Amazon or another electronic vouchers platform or PayPal.

4.6.10 Investigate suspected fraudulent activities.

4.6.11 Comply with all applicable laws and regulations and respond to authorized information requests of government and other public authorities.

4.7 If we enter into a joint venture with or sell or merge our business to or with another company, entity or business, we will need to disclose and/or provide any personal information or data you have provided to our new business partners or owners in a form which is personally identifiable. We will only do so on the basis that such new partners or owners agree to treat such personal information and data in accordance with data protection laws and this Privacy Notice. Such business partners or owners shall be entitled to do everything with your personal information and data that we would be entitled to under this Privacy Policy.

5. LEGAL DISCLOSURE

We may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.

Nothing in this Privacy Policy affects your right to decline to provide us with any personal information or data. You should not provide us with any personal information or data if you do not agree to us collecting, using and transferring it in accordance with this Policy.

6. RESPONDENT'S RIGHTS

You have the right to access, review, correct, restrict or delete your personal data. In addition, you also have:

6.1 The right to not be contacted again

Under GDPR regulations being enforced after May 2018, if you exercise your right not to be contacted for the purpose of market research, you are exercising your right to restrict processing. When processing is restricted, NovimedGroup is permitted to store the personal data, but not to further process it.

6.2 The right to be forgotten (erasure)

Under new GDPR regulations being enforced after May 2018, you will have the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing. If you ask for your personal data to be deleted and for you to not be contacted again, the conflict between the two requests should be pointed out and the consent to hold the personal data for the purpose of making sure the individual is not contacted for market research should be requested.

6.3 The Rights of Access of the Data Subject (SAR)

Under new GDPR guidelines being enforced after May 2018, all participants will have the right to get confirmation of all information NovimedGroup has about them, access to this information and any other supplementary information within 30 days from request.

6.4 Right to rectification

You have the right to have any incorrect, incomplete or out of-date information about your personal data to be corrected or supplemented.

6.5 Right to data portability

You have the right to have the personal data you provide to be transferred to another party and be made available in an easily readable format, like a Word or Excel document.


7. COOKIES

Cookies are small text files stored on your computer by a website that assigns a numerical user ID and stores certain information about your online browsing. Unless you have indicated your objection by emailing info@NovimedGroup.com, our system will issue cookies to your computer when you log on to this site or our survey and research platforms. Cookies are used to help us provide you with a better experience for market research purposes and control participation depending on the requirements of a specific research survey or activity. They are also used to provide quality control and validation functions. No personal information is stored on any cookie and you can adjust your browser’s privacy settings to delete cookies upon exiting this website or when you close your browser. By continuing to browse our sites, you are agreeing to our use of cookies.

8. SECURITY

NovimedGroup has put in place technical, physical and administrative measures to protect your personal data and the information we collect.

8.1 We employ security measures to protect your personal information and data from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage.

We process data and store it on servers managed by our hosting provider. Those servers are located in the EU and the US. The data center operates in a suitable computer center environment to prevent data on the online platform from being damaged, lost or compromised by unauthorized access or natural disasters.

8.2 Your Account Information and Profile are password-protected. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your panel account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else, or are using a computer in a public place like a library or internet cafe.

9. CONTACT

If you have any comments, complaints, queries or requests relating to our use of your personal information and data, or if you believe the information we hold is inaccurate or out-of-date, or if you decide you no longer wish to participate in our research, please contact the data manager at info@NovimedGroup.com.

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